Articles on Business Communication



Business Communication is goal oriented. Earlier, business communication was limited to paper-work, telephone calls etc. But now we have cell phones, video conferencing, emails, satellite communication etc.

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Communication is a process of exchanging verbal and non verbal messages. The main components of communication process are - Context, Sender, Message, Medium, Recipient and Feedback

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Oral communication implies communication through mouth. It includes individuals conversing with each other, be it direct conversation or telephonic conversation. Speeches, presentations, discussions are all forms of oral communication.

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Written communication has great significance in todays business world. Effective written communication is essential for preparing worthy promotional materials for business development.

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Non Verbal Communication is communication of feelings, emotions, attitudes, and thoughts through body movements/gestures/eye contact, etc.

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Communication is significant for managers in an organizations so as to perform the basic functions of management, i.e., Planning, Organizing, Leading and Controlling. Communication helps managers to perform their jobs and responsibilities.

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There are 5 types of Communication Flows in an organization - Downward Flow, Upward Flow, Horizontal Flow, Diagonal Flow and External Flow of Communication.

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In today’s competitive world, a good writing must engage a reader. Whether it is a proposal or a resume, the reader must feel involved in the write-up.

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Kinesics or study of body language must be understood by all. Whether it is an interview or a presentation, one must be aware of how to use body language effectively.

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Feedback in communication enables us to evaluate the effectiveness of our message. Feedback is essential to know whether the recipient has understood the message in the same terms as intended by the sender.

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There are several barriers that affects the flow of communication. These barriers interrupt the flow of communication from the sender to the reciever, thus making communication ineffective.

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In organizations the barriers in communication go a long way in distortion of the message. Let us understand how barriers in communication can effect business communication.

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There are several barriers that affects the flow of communication. It is essential to deal and cope up with these communication barriers so as to ensure smooth and effective communication.

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7 Cs of effective communication which are applicable to both written as well as oral communication are - Completeness, Conciseness, Consideration, Clarity, Concreteness, Courtesy and Correctness

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This article discusses how informal networks in organizations operate and their role in both enhancing and detracting organizational effectiveness. The key argument being made in this article is that informal networks should be encouraged as long as they add value to the organization and not when they become the channels for political games and avenues for anti organizational activities.

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Some meetings are not conducted in an efficient manner due to which they fail in accomplishing the sole objective. In order to ensure effectiveness of a meeting, it must be planned, systematic and rational.

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Increased and improved communication in todays internet age has led to intercultural communication. People talk and communicate across states, cultures, and / or religion.

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One has to be very careful about his communication skills to perform well at his workplace and have an edge over his fellow workers. Here are some tips to improve communication skills for professionals.

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Effective listening requires both deliberate efforts and a keen mind. Effective listening skills and Characteristics of a Good Listener are discussed in detail

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A report can be defined as a testimonial or account of some happening. The essentials of effective report writing and steps involved in report writing are discussed in detail.

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Resume is an influential and credible summary of an individuals employment qualifications. Resumes should be written not for yourself but for the reader. A good resume must be properly planned, drafted and finally revised.

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This article suggests some formats that you can follow when preparing your resume along with some principles, which you must keep in mind when preparing such a resume. The key themes in this article are that your resume would have about a half a minute in the hands of the recruiter and hence, it is entirely up to you to represent your candidature in as compelling a manner as possible.

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This article provides an overview of what a resume is and why do we need a resume while applying for job opportunities. The article lucidly describes the importance of having a well-crafted resume focusing on the career objectives rightly and what kind of details an ideal resume should have.

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This article provides a vivid coverage on the various types of resumes which can be essentially used for realizing different objectives. If the focus is more on skills, then a functional resume will be an obvious choice; chronological resumes are most widely used resume formats as it provides a concise picture of the entire career history of an applicant in chronological sequence. Combination resume offers a combined flavour of both functional as well as the chronological resume. Selection of a resume type purely depends on the nature of the job for which you are applying for and also to a very great extent on the progress in your career track record.

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This article provides a comprehensive understanding regarding the importance of a resume and how a well-crafted resume can play a crucial role in providing a competitive edge in the job market. An ideal resume must be “SMART” which means Specific, Measurable, Achievable, Realistic, Achievable and Time Bound in its approach and focus on the USPs of an individual so that it stands apart from the rest.

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This article provides comprehensive information on the key steps which one can follow for developing an impressive resume. It presents a vivid description about the basic pointers which are very essential in a resume and need adequate attention from the writer’s end; otherwise, the entire exercise of resume writing might be a failure. The article highlights essential prerequisites of resume writing and covers some handy tips and tricks which if adopted in a resume will help in creating long lasting first impressions through your resume.

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This article shares effective strategies for addressing career related gaps or breaks, which if not dealt tactfully might run the risk of not being shortlisted for the interview stage. The recruiters establish their first impression about a job seeker by reviewing their resumes. Hence one should be careful about prioritizing and presenting the content strategically.

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This article presents useful tips on how to design an impressive resume in the absence of a substantial work experience. In the absence of a work rich experience, several other vital parameters like qualification, internships or training, extra-curricular activities can be tactfully and impressively handled for highlighting the crucial highlights of one’s career.

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This article presents impactful strategies on how one can provide the resume a wow factor by including specific elements to make it more impressive and objective-oriented. The focus should be on quantifiable or measurable achievements and not on the responsibilities. In this article, further inputs have been provided on how one can incorporate wow content in different sections of the resume.

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An interview is a face to face interaction between the interviewer and the candidate. Check out the tips required for facing and conducting an interview.

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Business Negotiations can be defined as a channel of communication intended to reconcile differences between parties and to settle conflict jointly. The parties aim at achieving a win-win position.

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Negotiations are part of our lives. While we conduct low stakes negotiations in our daily lives, high stakes negotiations in the business and governmental worlds are altogether different ball games. Moreover, the Digital Age has made High Stakes Negotiations that much tougher and hence, negotiators are under more pressure. This article examines how negotiations are conducted with examples from the real world as well as explains some theories that are usually used by negotiators.

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