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MORE THAN 1,300 CUSTOMERS TRUST MANAGEMENT STUDY GUIDE
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Learn management skills fast with easy, illustrated courses in leadership, marketing, and more to advance your career.
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Capacity Planning
‘Management Capacity’ is referred as the amount of input resources available to produce relative output over period of time. ‘Capacity’...
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Compensation Management
Compensation should be viewed as the strategic management of wages and salaries. Compensation management strives for internal and external equity....
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Competitor analysis
‘Competitor Analysis’ is extremely crucial and the management should have a thorough knowledge and analysis of the general and competitive...
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Constructive Feedback
CONSTRUCTIVE FEEDBACK – CONTINUOUSLY IMPROVING YOUR FEEDBACK SKILLS.IF YOU ARE AN HR MANAGER OR SUPERVISOR OR TEAM LEADER AND LACK...
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Consumer behaviour
CONSUMER BEHAVIOR – UNDERSTANDING THE WORLD OF BUSINESSLEARN THE SECRETS OF SUCCESSFUL BUSINESS BY UNDERSTANDING THE CONSUMER/CUSTOMER NEEDS.If you notice...
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Customer Retention Strategies
Every existing customer or client represents a limitless range of future sales. The only problem is that businesses and brands...
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Decision Making Styles
A decision can be defined as a course of action purposely chosen from a set of alternatives to achieve personal,...
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Designing Feedback
This course will not only explain the importance of giving and receiving feedback, but will also help the learners to...
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Developing a Service Model
Is your organization lagging behind because of poor customer service? Do you see a drop in number of customers/visitors because...
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Employee Onboarding
Employee onboarding is the secret to achieving more engagement, productivity, and economic impact in today's era of rapid change. Enhancing...
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Fostering Innovations in Organisation
Every organization should encourage and foster innovation in their organization. Innovation is basically the process of profitable implementation of ideas...
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Franchise Management
Building a successful franchise business is all about identifying a gap in the market and figuring out how to fill...
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Grievance, Discipline and Dismissal
Discipline & Grievance Management refers to the way a corporation is governed with respect to discipline and grievances.It is the...
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Handling Complaints
Customers complain because they are stressed, annoyed, and frustrated. Sometimes they will be emotional and volatile, other times they will...
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Agile Project Management
This course is very suitable for those who prefer quality over quantity and timely delivery of goods and services. This...
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Employee Selection Process
ARE YOU WORKING AS A RECRUITER IN YOUR COMPANY/ORGANIZATION AND FIND IT DIFFICULT TO SELECT THE RIGHT CANDIDATE FOR THE...
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Goal Setting Theory of Motivation
Motivation is an inferred process within an animal or an individual that causes that organism to move towards a goal....
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Knowing Your Employees
Any individual who strives hard to accomplish goals and objectives of a particular organization is called as an ‘employee’. Employees...
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Levels of Management
Are you working in any organization where nobody knows about their responsibilities, what task they need to perform and what...
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Management by Objectives
An effective management goes a long way in extracting the best out of employees and make them work as a...
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Managing Inter Personal and Group Processes
A group is a collection of human beings that interacts primarily to share information and to make decisions to help...
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Manpower Planning
Manpower Planning is also known as Workforce Planning. Manpower Planning is the process of personnel planning; formulating plans to fill...
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Market Segmentation
DO YOU WANT TO KNOW HOW THE CUSTOMERS SEGMENT THEMSELVES AND FOCUS ON THE PRODUCTS BASED ON THE NEEDS OF...
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Online Recruitment and Selection
Now it is time for you to take the next step in your career. "Online Recruitment" is the new buzz...
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Performance Management
Performance Management means systematically managing all the people in an organization, for innovation, goal focus, productivity and satisfaction. Hence, Performance...
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Performance Appraisals
Performance Appraisal (PA) is the process that is used to evaluate the personality, performance and potential of the employees of...
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Project Procurement Management
A unique course designed especially for procurement managers and project managers. This course teaches the readers that if the procurement...
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Recruitment Skills
Are you tired of struggling with hiring and worrying about interviews? Do you want to recruit the best talent and...
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Research Analyst
Mastering the fundamentals of research and diving deep into the complex world of company analysis will set you free to...
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Retail Store Operations and Store Management
Learn to drive buying and purchasing decisions with proven techniques that really work and your bottomline will never be the...
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CONSTRUCTIVE FEEDBACK – CONTINUOUSLY IMPROVING YOUR FEEDBACK SKILLS.IF YOU ARE AN HR MANAGER OR SUPERVISOR OR TEAM LEADER AND LACK...
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CONSUMER BEHAVIOR – UNDERSTANDING THE WORLD OF BUSINESSLEARN THE SECRETS OF SUCCESSFUL BUSINESS BY UNDERSTANDING THE CONSUMER/CUSTOMER NEEDS.If you notice...
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A decision can be defined as a course of action purposely chosen from a set of alternatives to achieve personal,...
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Delegation Skills
This course makes you to understand the Delegation Skills in real-word experience. This course is very simple and very interesting....
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Diversity Management
The world of work demands managers take a far more proactive approach in recognizing differences and coming up with ways...
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Employee Absenteeism Management
WELCOME TO OUR COURSE ON EMPLOYEE ABSENTEEISM MANAGEMENT!A customized course prepared specifically for HR Personnel which teaches them how to...
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Employee onboarding is the secret to achieving more engagement, productivity, and economic impact in today's era of rapid change. Enhancing...
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Facility Management
A facilities manager does so much more than lock up and set the alarm at the end of another working...
Enroll NowGoal Setting Theory of Motivation
Motivation is an inferred process within an animal or an individual that causes that organism to move towards a goal....
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Grapevine communication
There are mainly two types of communication: Formal Communication is the process of sharing official information with others who need...
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Conflict Management
Conflict is an expressed disagreement. All conflicts are expressed verbally or nonverbally. Conflict can occur only between people who depend...
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Emotional Intelligence
ARE YOU EAGER TO LEARN HOW EMOTIONAL INTELLIGENCE CONTRIBUTES TO BETTER PERFORMANCE IN ALL AREAS? DO YOU WANT TO UNDERSTAND...
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Event Management
Creating, hosting, and managing events like a seasoned pro is an invaluable skill that every business and brand will reward....
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Digital Marketing
If you want your organization to stay abreast of times and radically change the way they market themselves - this...
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Managing a Sales Team with Success
Communicating with other people is really simple. We all have communicated countless thoughts, ideas, moments of happiness and occasional anger...
Enroll NowMarket Segmentation
DO YOU WANT TO KNOW HOW THE CUSTOMERS SEGMENT THEMSELVES AND FOCUS ON THE PRODUCTS BASED ON THE NEEDS OF...
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Marketing Mix
The marketing mix is a proven growth strategy for any smart entrepreneur, business owner, or professional who aspires to do...
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Marketing Skills
Welcome to the Complete Marketing Skills Course.Master the art of Marketing, Building Strategy, B2B Skills, Lead Generation etc.Nobody is born...
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Negotiation Skills
NEGOTIATION SKILLS – MASTER YOUR NEGOTIATION SKILLSJUST CHECK OUT OUR LATEST MODULE ON NEGOTIATION SKILLS AND MASTER YOUR NEGOTIATION SKILLS...
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Personal Branding & Image Building
Are you interested in getting your target audience? Do you wanted to build your personal and image brand and fly...
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Sales Promotion Management
Sales Promotion activities are meant to communicate and persuade the target market to buy the company’s products. Hence, sales promotion...
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Sales Skills and Techniques
In every job or every walk of life, you will definitely come across some sorts of "sales moments". Selling yourself...
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Services Marketing Communication
It is necessary for establishing and maintaining a service brand through a holistic marketing communication approach. Helps to align service...
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Services Pricing & Revenue Management
Service price is the amount of money or goods for which a service can be bought or sold. Hence, it...
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Telesales Skills
Customers want value, quality, fast delivery, and a dozen other things right now; you’re the one who needs to be...
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Basics of Service Markets, Consumers and Products
BASICS OF SERVICE MARKETS, CONSUMERS AND PRODUCTS – LEARN WHAT DRIVES CONSUMER BEHAVIOR.Are you an Entrepreneur/Student/Working Professional craving to learn...
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Business to Business Marketing
ARE YOU INTERESTED IN MARKETING YOUR PRODUCTS AND SERVICES TO COMPANIES, GOVERNMENT BODIES, INSTITUTIONS AND OTHER ORGANIZATIONS?DID YOU KNOW?Successful business...
Enroll NowDiversity Management
The world of work demands managers take a far more proactive approach in recognizing differences and coming up with ways...
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Ethical Leadership
Are you interested in learning the importance of being Ethical when your organization grows up to the next level? Do...
Enroll NowEmotional Intelligence
ARE YOU EAGER TO LEARN HOW EMOTIONAL INTELLIGENCE CONTRIBUTES TO BETTER PERFORMANCE IN ALL AREAS? DO YOU WANT TO UNDERSTAND...
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Johari Window
‘Johari Window’ is an effective technique which when used appropriately provides valuable information regarding one’s own self and others, which...
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NLP Core Skills
A fantastic course for those willing to learn the thinking process, behavior and language patterns which helps us to build...
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Positive Psychology
The primary aim of ‘Positive Psychology’ is to avoid therapy and serve as a means of achieving the old adage...
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Principles of Psychology
This course is very useful for those willing to understand the human behavior. It has been observed that one of...
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Proactive Thinking
Proactive Thinking includes estimating a future circumstance and making an arrangement of activity as opposed to sitting tight for occasions...
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Reinforcement Theory of Motivation
Those curious to learn about human behaviour under various circumstances. You might have observed that individual's behaviour with positive consequences...
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Social Psychology
ARE YOU EAGER IN LEARNING HOW PEOPLE INFLUENCE EACH OTHER'S THOUGHTS, FEELINGS AND BEHAVIOUR? DO YOU KNOW THAT YOUR DECISION...
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Strategic Management
A manager who is overly focused on daily administration or everyday operational decisions will never achieve their full potential. Being...
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Theory X and Y of Motivation
Is your manager or boss authoritative in character and micromanages all your work? OR Is your manager co-operative, helpful and...
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Corporate Etiquette
‘Corporate Etiquette’ is crucial for conducting oneself in the right and professional manner in a business environment.
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Introduction to Counselling & Psychotheraphy
DO YOU FACE PROBLEMS IN BOTH YOUR PERSONAL AND PROFESSIONAL LIFE AND NEED SOMEONE TO SOLVE IT? ARE YOU INTERESTED...
Enroll NowCompensation Management
Compensation should be viewed as the strategic management of wages and salaries. Compensation management strives for internal and external equity....
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Financial Management
Are you struggling to manage the finance in your organization? Are you willing to unlock the financial potential in you?...
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Introduction to Auditing
Auditing is the process of assessment and ascertaining of financial, operational, and strategic goals and processes in organizations. Audit helps...
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Introduction to Cryptocurrency & Bitcoin
ARE YOU INTERESTED IN GAINING GOOD KNOWLEDGE ABOUT BITCOIN AND CRYPTOCURRENCY - THEN THIS COURSE IS FOR YOU. DON'T JUST...
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Managerial Economics
This is an interesting course for business people especially the retailers who must understand the concept of demand and supply...
Enroll NowResearch Analyst
Mastering the fundamentals of research and diving deep into the complex world of company analysis will set you free to...
Enroll NowServices Pricing & Revenue Management
Service price is the amount of money or goods for which a service can be bought or sold. Hence, it...
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Introduction to Stocks and Investing
ARE YOU WORKING IN AN ORGANIZATION AND LOOKING FOR A GOOD INVESTMENT AVENUE WHICH CAN MULTIPLE YOUR WEALTH? ARE YOU...
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Basics of Banking
Gerald Klein of University of London explains “bank” as “a body, corporate or not, that has been recognized by Bank...
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Analyze Your Business
A very useful course for Start-ups, Entrepreneurs and others because this course comes with bundle of other concepts like Leadership, Decision-making, Finance,...
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Basics of Monetary Economics
VERY USEFUL COURSE FOR THOSE WHO ARE PURSING ECONOMICS AND THOSE WILLING TO DEVELOP THEIR KNOWLEDGE IN ECONOMICS.Monetary economics refers...
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Capacity Planning
‘Management Capacity’ is referred as the amount of input resources available to produce relative output over period of time. ‘Capacity’...
Enroll NowCompensation Management
Compensation should be viewed as the strategic management of wages and salaries. Compensation management strives for internal and external equity....
Enroll NowCompetitor analysis
‘Competitor Analysis’ is extremely crucial and the management should have a thorough knowledge and analysis of the general and competitive...
Enroll NowConstructive Feedback
CONSTRUCTIVE FEEDBACK – CONTINUOUSLY IMPROVING YOUR FEEDBACK SKILLS.IF YOU ARE AN HR MANAGER OR SUPERVISOR OR TEAM LEADER AND LACK...
Enroll NowWhat Our Students Have To Say
We take pride in delivering reliable and professional services. Our clients trust us for our commitment to excellence and seamless experiences. Here’s what they have to say!
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