Customer Relationship Management – Meaning, Need and Steps in CRM
February 12, 2025
Historical Evolution of the Indian News Media By most accounts, the Indian Media Industry is one of the world’s most diverse and vibrant in addition to being largely free and fair. The Indian Media has had a long and chequered history starting from the pre-Independence days and including the post independence and the socialist days […]
Brand Attributes portray a company’s brand characteristics. They signify the basic nature of brand. Brand attributes are a bundle of features that highlight the physical and personality aspects of the brand. Attributes are developed through images, actions, or presumptions. Brand attributes help in creating brand identity. A strong brand must have following attributes: Relevancy- A […]
Whenever one talks of E marketing strategy or plan, they normally include online selling, online promotions and advertising. However this could be a very narrow view or definition as applied to E marketing. Planning for Customer Relationship Management is as important as paying attention to online selling efforts. Let us look at understanding some of […]
There are several factors which affect the buying decision of the customers. Let us go through them one by one: Store Display and Presentation of Products The store display plays an important role in influencing the buying decision of the customers. It is the display of the store which attracts passing individuals into the store. […]
In previous articles, we have discussed the pitfalls of companies not managing their CSR strategies appropriately resulting in poor press coverage as well as outrage among activists and degraded public opinion. In this article, we concentrate on the positive aspect of how companies have managed their CSR strategies well and are reaping the benefits of […]
A sales professional in a workplace is responsible for meeting the sales targets of the organization and maintaining relationship with the existing and potential clients.
He plays a central role in generating revenues for the organization.
Following are the types of sales people in organizations:
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