Employees are the major assets of an organization. It is essential that the employees perform together as a collective unit and contribute equally towards the realization of a common goal. No task can be accomplished if the individuals are engaged in constant conflicts and misunderstandings. It has been observed that targets are achieved at a much faster rate if the employees work together and share a warm relationship with each other. Employees must be comfortable with each other to deliver their best and enjoy their work.
What is employee relationship management ?
Employee relationship management refers to managing the relation between the various employees in an organization. The relationship can be between employee and the employer as well as between employees at the same level.
What is Management ?
Management is nothing but a technique which brings people together on a common platform and guides them so that they achieve their desired targets without fighting with each other. In a laymans language, management is nothing but managing things effectively so that tasks are accomplished without any hassles and confusions. Management is required everywhere.
Every individual goes for shopping. The moment you enter in an outlet, a sales person would come to you and assist you in your shopping. He would try his level best to convince you and guide you in selecting an outfit according to your taste as well as budget. The moment you finalize something, you automatically would be directed to the billing section for the monetary transactions. Your shopping basket in no time would reach the packing area where the officials would nicely put the outfits in a smart carry bag flaunting the logo of the store. Finally there would be a supervisor who would recheck your bill and thank you for your valuable time.
How do you think such a smooth coordination is possible? Not a single moment, there was any confusion. All this is possible through management. Every thing was well managed and organized effectively to avoid confusions and meet the ultimate objective of the store ie selling the product as well as making the customer happy.
Employee relationship management is an art which effectively monitors and manages the relation between individuals either of the same team or from different teams. Employee relationship management activity helps in strengthening the bond among the employees and ensures that each one is contented and enjoys a healthy relation with each other.
Employee relationship management includes various activities undertaken by the superiors or the management to develop a healthy relation among the employees and extract the best out of each team member.
Let us go through certain activities which are imperative for a healthy employee relationship management:
An individual spends the maximum time at his workplace and one should treat his team members as a part of ones extended family. It is important to celebrate festivals at organization, the same way we do at our homes. Celebrate each others birthday and do ask for treats. Such informal get togethers go a long way in improving the relation among the employees. Individuals come together, enjoy together and come to know lot many things which actually they dont bother to find out during the normal working hours. Families must also be invited for a better bonding. The team leaders must ask their team members to take their lunch together so that they discuss other things apart from their daily work.
Last but not the least the superiors or the team leaders must not act pricy and try to dominate their team members. The Hitler approach does not work now a days. No one should be afraid of his boss, instead treat him as his well-wisher and mentor who is always there to support him. The employees must be able to fall back on their team leader anytime. The team leader must understand the needs and expectations of his employees and should not be too harsh to them. If they want a leave for a genuine reason, do grant them. Dont be after their life if you find them chatting with their family or friends over the phone once in a while or log on to any social networking site. These things are natural but make sure the work does not suffer.
For a better employee relationship management, it is important that employees have a positive frame of mind and dont always consider their colleagues as their enemies. Dont always assume that your fellow team member would say something against you in front of your boss. Avoid disputes, misunderstandings, instead work together, enjoy together and make the organization a better place to work.
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