Participation and Performance – Importance of Participation
The greatest and widely accepted benefit of participation is the increased work ownership of employee. An employee is better able to relate himself/herself with his or her work and this improves performance and efficiency at work. John Newstrom and Keith Davis worked extensively upon the subject. They identified three variables that lead to increased performance. […]
Role of HR Consulting Firm in Employee Motivation
The most valuable asset of any organization is its personnel and the most crucial driving force for any person is his or her level of morale and motivation. A highly motivated person carries the energy and enthusiasm required to push the projects ahead and reach the pre-determined goals. For any organization, if talented employees are […]
Why HR Managers Must Treat the Exit Interviews as Feedback and Learning Experiences
The Importance of Exit Interviews Despite being treated as chores and unavoidable components of the organizational processes, Exit Interviews are indeed important and can serve as sources of valuable feedback and provide inputs for learning and improvement within the organizations. Exit Interviews, as the name implies are conducted when employees leave organizations and are used […]
Approaches to Job Design
Job design is the next step after job analysis that aims at outlining, and organizing tasks and responsibilities associated with a certain job. It integrates job responsibilities and qualifications or skills that are required to perform the same. There are various methods or approaches to do this. The important ones are discussed below Human Approach […]
3 Phases of Employee Engagement
Employee engagement is a concept that has begun to grab the attention of the corporate world for past few years. When put simply higher levels of employee engagement mean higher profitability of the organisation. Employee engagement is critical. Highly productive organisations have understood this fact a long ago where mediocre and low performing organisations have […]
Emotional Intelligence refers to the ability of an individual to keep a check on his/her emotions not only at workplace but also otherwise. There are very few individuals who know how to express their emotions in the right way and also control them. Such people are known to have low emotional intelligence as compared to others who are extremely good in managing their emotions.
Peter was extremely upset over his break up with girlfriend but that certainly did not affect his productivity and output the next morning. He was at his usual best and even his colleague sitting next to him had no idea about his foul mood.
Peter always believed in keeping his emotions and feelings separate from his professional world and never let them disturb his routine work. He very well knew how to manage his emotions.
Harry, Peter’s colleague, on the other hand failed to perform as per expectations of his superiors and management as he was so engrossed sorting his personal problems, that he hardly had any time for his office.
Honestly, mood swings and personal problems have no place in the professional world. You can’t cry at work just because you had a fight with your spouse previous night.
Every individual has feelings and emotions but wise is he who leaves his emotions at home and do not bring to work. The term emotional intelligence was popularized by Peter Salovey and John D. Mayer, both of them contributing immensely to make people understand their’s as well as others ‘emotions and direct their actions accordingly.
According to Salovey and Mayer, emotional intelligence is known to have four factors. Let us go through them in detail:
One needs to perceive emotions correctly. That is actually the first step. Do not only depend on verbal communication to perceive emotions. There are other options as well which are more reliable. The other person might not come to you and share his emotions. Very few people actually do that. It is for you to understand. Body movements, gestures, facial expressions play an important role in acquainting you with other’s emotions.
Tim noticed that his Boss, Charlie was not at all speaking to him for quite some time now. He could somehow make out from his expressions and gestures. Tim was smart enough to find out the exact reason of his Boss’s anger. He immediately finished all his pending assignments and also ensured his team met its monthly targets.
Do not let your emotions come out and spoil the office environment. As a mature professional, you are expected to deal with your emotions sensibly. Try to find a solution to your problems rather than cribbing and crying over spilled milk.
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