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The Three Arms of the Modern Nation State It is commonly understood that the political economy in any country actualizes itself through the dynamics of the three principal organs, the legislature, the executive, and the judiciary. Before we launch into a full-fledged discussion about the interactions between these components, it is useful to define the […]
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Understanding Organization and Organization Culture
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Being Agile, Being Future-Proof
Current is the era of a new breed of enterprises – startups that can easily disrupt big existing companies. While startups majorly focus on penetrating the new markets and adapting themselves just when time demands, the existing businesses are busy fighting the internal battles over power and resources. And probably this is what that keeps […]
Bureaucratic Theory of Public Administration
The bureaucratic theory of public administration owes its existence to Max Weber and his magnum opus Economy and Society published in 1922. It was Weber who popularized the term and in his book gave a glimpse of the extensive research he had carried out by studying ancient and modern states to understand the working of […]
Managerial communication refers to interaction among managers and their subordinates within an organization.
It is essential for managers to communicate with their team members and vice a versa to ensure maximum productivity and peace at workplace.
Communication generally takes place as:
Downward communication - Flow of information from managers to employees
Upward Communication - Flow of information from employees to managers
Managerial communication generally takes place through the following ways:
Verbal communication is one of the most common ways of communicating at the workplace. Managers call their team members on a common platform and instruct them as to what is expected out of them.
In verbal communication, team members are told about their roles and responsibilities orally through words.
The addressee needs to be extremely careful about the choice of words whereas recipients need to pay attention to the speaker.
The speaker needs to take care of his pitch and tone in verbal communication. It is the way you speak which is important in verbal communication. Make sure you are audible to all even to the person sitting on the last bench.
Speak clearly. Stick to the topic and do not confuse others.
Presentations, seminars, group discussions and so on are all forms of verbal communication. Verbal communication can take place through face to face interactions, communicating over phone or addressing a group of employees.
Individuals need to take care of their body language while communicating. Make sure you exude positive body language while interacting with your fellow workers and team members.
Do not carry a frown on your face. Smile more often. This way people would love interacting with you and pay attention to whatever you intend to communicate.
Hand movements also play an important role in effective managerial communication. The speaker must not fiddle with things while speaking. It is essential for managers to make an eye contact with team members for the desired impact.
Communicating through emails is considered as one of the most reliable modes of communication.
After communicating verbally with your team members, make sure you do send a mail to them briefing everything that was discussed at the meeting.
Emails need to be self explanatory with a relevant subject line. Do not write stories in emails. Emails should be short, crisp and effective.
Do not use capitals in emails unless required.
Take care of your spellings, grammar and punctuation marks.
Official emails should not have flashy icons and images. Keep it simple and avoid using stylish fonts. Official emails should ideally be written in Arial Font with text size 12.
All related employees must be kept in the loop. The employees should also mark a carbon copy to their team leaders for them to know what is happening around.
Communication also takes place through circulars and notices. Notices should be displayed on the company“s main notice board for everyone to read Notices must have important dates and relevant information. Ask your office boy to get the circular signed by everyone.
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