Articles on Business Process Management

Business Process Management – Meaning and Important Concepts

The Wealth of Nations by Adam Smith is perhaps one of the most influential books on Economics in all history....

People Driven Organizations

When organizations were first formed they were largely people driven. Before we delve any further, it would be useful to...

What is a Process?

If you speak to a small business owner about their capability to manage a grocery store, you will constantly find...

Process Driven Organizations

Process driven organizations are the exact opposite of a people driven organization. It relies on the principles of Corporate Law...

Going From People Driven To Process Driven

A process driven organization has certain obvious advantages over a people driven organization. Many old fashioned entrepreneurs still prefer to...

Components of a Process

Events: Events are the conditions which must exist for the process to be performed. It is something that happens as...

Fredrick Taylor View on Processes

Fredrick Taylor was one of the earliest thinkers in the field of business process management and also one of the...

Japanese View on Business Process Management

While Fredrick Taylor’s scientific management had help create huge American corporations that were quick to adopt the viewpoint, the 1970’s...

Hammer and Champy’s View on Process

After the Japanese wave of business process management came the concept of Business Process Re-engineering which rocked the world of...

Different Levels of a Process – Viable System Model

An organization can be viewed as a collection of processes. At the grass root level, an organization is nothing but...

Operational/Transactional Processes

Perhaps the most frequently used and the most important type of processes in any company are the operational processes. These...

Control Based Processes

To function efficiently any organization has to achieve “homeostasis”. This word is used to describe the state of affairs wherein...

Strategic Processes – Meaning and its Features

These are the top level processes that an organization is exposed to. These include tasks that need a high level...

Aligning all Processes – Importance and Challenges

Now, since we know about the different types of processes that an organization has, it is essential that we understand...

DMADV Methodology – Meaning and Rules for Implementing DMADV

DMADV is a six sigma methodology. It is used to design new processes or products where none exist and get...

SIPOC Methodology – A High-Level Process Map

The SIPOC methodology is one of the most useful concepts in the hand of a BPM expert. The idea behind...

What is RACI Matrix – Rules for Using the Matrix

A RACI matrix is a very important tool that can help in the implementation and correct functioning of a process....

Documenting a Process – Importance and Its Benefits

While improving business processes, it is essential that one document the process as well as any improvements made to it....

Business Process Re-Engineering – Meaning, its Need and Technology

Hammer and Champy’s concept of Business Process Re-Engineering depends on harnessing technology to optimize processes as its main driver. To...

Continuous Improvement and Business Process Re-Engineering

Polar opposite to the concept of Business Process Re-Engineering is the concept of continuous improvement. It was developed by the...

Measuring Process through Balanced Scorecards

The Harvard Business Review in 1992 took the business world by storm when Kaplan and Norton introduced the idea of...

Definition of Key Performance Indicator (KPI) and relationship with SLA

A KPI is a great tool to measure and control the performance of any given process. In management jargon, there...

BPM Notations – Gateways and Events

Using Gateways Gateways can split your processes into multiple paths. This is because the path which the process will take...

BPM – The Problem with IT as a Solution

Although IT has been touted by the experts as being the bedrock of next generation of business in which large...

Complexity Created by Technology Needs to be Managed

Incompatibility Creates Problems Developments in IT have created more problems than solutions because of the “incompatibility” among the various parts...

The Urge to Solve Problems with Technology and How it is Often Wrong

Technology and the Urge to Solve All Problems The urge to create a perfect world has been there throughout the...

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Articles on Business Process Management