Going From People Driven To Process Driven
A process driven organization has certain obvious advantages over a people driven organization. Many old fashioned entrepreneurs still prefer to be people driven for the fear of losing control over their organization. However a large majority still aims as process oriented as the ultimate way to create an organization. Many have tried and failed because they have not truly understood what the concept means. Below is an explanation of the same:
Documenting Processes Does Not Make You Process Driven
Many corporations believe that if they explicitly document their process and provide it to their employees as a reference manual than they are being process driven. There are certain flaws with this approach which are as follows:
Firstly the processes which are generally documented are operating processes. This means that they are just processes which transforms inputs to outputs in the normal course of business.
Higher order processes such as control operations which ensure processes are being followed as intended as well as processes which need to exchange information with the external environment and make decisions still largely people driven. This means that laborers job has been streamlined, all decisions are still constrained by the people approach. A truly process driven organization is a learning organization. The description of such an organization is mentioned below:
Learning Organization: The Real Test
- People Driven Organizations
- What is a Process ?
- Process Driven Organizations
- Components of a Process
- Fredrick Taylor View on Process
Authorship/Referencing - About the Author(s)
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