Control Based Processes
February 12, 2025
Introduction Objective of any organization is to provide customer satisfaction by building product and services, which not only satisfy needs and want but also create value for them. This requires product design based on the customer feedback and production process which not only minimizes cost but also provides a competitive advantage. However, most organizations tend […]
Business Process Improvement projects can be applied to any and every process in any industry. Using BPI it is possible to increase the efficiency of any and every process. Processes though designed well, can become inefficient over a period of time. Besides, processes need to be subject to review periodically to determine the efficiency as […]
Amazon Allegations: President Trump has been very critical of Amazon. He believes that companies like Amazon are benefitting off of taxpayer’s money. This is why Donald Trump has specifically mentioned that Amazon is misusing the cheap postal service being provided by United States post. Since this service is meant for common people and not mega-corporations […]
A process driven organization has certain obvious advantages over a people driven organization. Many old fashioned entrepreneurs still prefer to be people driven for the fear of losing control over their organization. However a large majority still aims as process oriented as the ultimate way to create an organization. Many have tried and failed because […]
Types of Foreign Investment and its Implications for Developing Countries With the opening of the economies of the world, there has been a concomitant increase in the flow of investment from the west to the east. As capital from the west started flowing into the developing countries in search of better yields, these countries are […]
While improving business processes, it is essential that one document the process as well as any improvements made to it. Most consultants will document both the “As-Is Process” as well as the “To-Be Process”. While many think about it as customary and do it for the same reasons, there are other important reasons to document the process. Documenting helps the organization gain long term primary and secondary benefits which have been listed below:
The following are the primary benefits that any organization seeks to gain by explicitly documenting their processes:
Apart from the apparent primary benefits which directly aid in the day to day operations of the firm, there are certain secondary benefits which help the firm analyse and improve its process continuously. Here is how documentation aids in this:
Available For Analysis:When process changes are documented in a detailed manner, they are available for analysis as and when required. This helps the management in understanding the knowledge that was used in designing the best practises that are currently followed. This also helps the management decide whether the best practises followed are indeed relevant in the environment they are operating in and saves them from expensive requirement gathering by consultants where they are billed for by the hour.
Can Be Compared Version To Version:With detailed documentation in place, process improvements can be tracked version to version. This means that the management will have the previous 3 to 4 processes and their performance along with the current process and performance. They can thus see them together and see what changes are producing what results. This will tell them what they are successful at and they can continue doing so.
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