Creating Sustainable Change – How to create and sustain change?
February 12, 2025
The Digital Revolution and Powershift Ever since the first personal computers began to make their presence felt in the late 1970s, a silent revolution in the way nations, politics, business, culture and society conduct themselves began to be apparent. Futuristic thinkers like Alvin Toffler wrote about the changing contours of business in the information age […]
In today’s competitive world, a good writing must engage a reader. Whether it is a proposal or a resume, the reader must feel involved in the write-up. Read on to get tips on how to write better while applying for a job or for a business…. Start with something interesting: In today’s market scenario where […]
It is rightly said “Time and Tide wait for none”. An individual should understand the value of time for him to succeed in all aspects of life. People who waste time are the ones who fail to create an identity of their own. What is Time Management? Time Management refers to managing time effectively so […]
Humanistic Psychology looks at the individual from a holistic perspective and lays a lot of stress on the concepts like self-actualization, free-will and self-efficacy. Instead of focusing on individual limitations, the objective of this school of thought is to facilitate people realize their potential to the fullest and improve their lives. Also referred to as […]
Conflict has never benefitted anyone, instead it adds to one’s tensions and anxiety. It is better to discuss things and reach to an alternative benefitting all. Issues must not be dragged unnecessarily and efforts must be made to come to a conclusion involving the interests of all. No point in being adamant and rigid. One […]
This model of change is one of the unique models of change as propounded by Cynthia Scott & Dennis Jaffe in their article ‘Survive and Thrive in Times of Change’.
The model derives its inspiration from the work of Elisabeth Kubler-Ross, in which she highlighted through her research the ways in which people coped with tragedies, grief or sorrow and based on her investigation she identified five stages of grief:
In a similar manner, Scott and Jaffe described the entire psychological process and how individuals respond to change.
The key highlights of this model havebeen given below:
As per Scott and Jaffe, we all transition through 4 stages of change:
The resistance is usually exhibited through emotional upsurges in the form of anger, frustration, anxiety, fear of the unknown and sometimes voice it out by opposing the change vociferously.
It is during this stage when the organization witnesses a loss in productivity as well as the overall stability in the business environment due to this resistance.
This stage is very sensitive and tentative as for any wrong step taken people may once again revert to the resistance stage of change.
It is very important that commitment towards the change can be established by backing it up with appropriate recognitions and clearly defining the Roles and Accountabilities of the employees.
The model of Change as propounded by Scott and Jaffe is regarded as a predictive model which is far from the reality. But the model can be considered as a vital framework for understanding the process of change and it provides crucial insights on how one can manage change successfully by minimizing the resistance.
Your email address will not be published. Required fields are marked *