Articles on Crisis Management

Crisis Management - Introduction

Crisis is a sequence of sudden disturbing events harming the organization. The art of dealing with such events is called Crisis Management.

Types of Crisis

Crisis refers to sudden unplanned events which cause major disturbances in the organization. Lets understand the different types of crisis in an organization.

Crisis Management Model

Gonzalez-Herrero and Pratt proposed a Crisis Management Model which identified three different stages of crisis management - Diagnosis of Crisis, Planning and Adjusting to Changes.

Crisis Management Plan

Crisis Management Plan refers to a detailed plan which describes the various actions which need to be taken during critical situations or crisis.

Crisis Communication

Crisis communication is an initiative which aims at protecting the reputation of the organization and maintaining its public image.

Crisis Management Team

A Crisis Management Team is formed to protect an organization against the adverse effects of crisis. Crisis Management team helps the organization to take the right step at the right time and help the organization overcome critical situations.

Ways to Overcome Crisis

Let us go through various ways to overcome organizational crisis.

Managing Stress during Crisis

Crisis causes major harm to the organization and poses a threat to its reputation and brand image. Let us go through various ways of managing stress during crisis.

Role of Employees in Crisis

Crisis Management helps the employees as well as organization to cope with difficult times in the best possible way. Employees play an essential role in crisis management.

Role of Leaders in Crisis Management

Crisis generally arises on a short notice and causes major disturbances at the workplace. Leaders and managers play an extremely important role during crisis.

Why Organizations need to Communicate Effectively During Crises

This article examines the function of the corporate communications team during crises. The key themes in this article are that in our 24/7 always on culture, organizations have to react with speed and accuracy as well as a personal touch during crises so as to assure and reassure all stakeholders about the steps being taken to address the crisis as well as assuage them about their commitment to society.

Chain of Command, Business Continuity Planning, and Crisis Leadership in Corporates

This article explains what the term Chain of Command means and how it originated in the Armed Forces and why it became popular with Corporates. Using real world examples, we show how it works and doesnt work in practice and the consequences for stakeholders when Crisis Leadership fails. We argue that Leadership is as old as humanity itself and hence, despite all our advances in technology, Chain of Command depends on human nature.

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Authorship/Referencing - About the Author(s)

The article is Written By “Prachi Juneja” and Reviewed By Management Study Guide Content Team. MSG Content Team comprises experienced Faculty Member, Professionals and Subject Matter Experts. We are a ISO 2001:2015 Certified Education Provider. To Know more, click on About Us. The use of this material is free for learning and education purpose. Please reference authorship of content used, including link(s) to and the content page url.