Articles on Crisis Management

Crisis refers to sudden unplanned events which cause major disturbances in the organization. Lets understand the different types of crisis in an organization.

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Gonzalez-Herrero and Pratt proposed a Crisis Management Model which identified three different stages of crisis management - Diagnosis of Crisis, Planning and Adjusting to Changes.

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Crisis Management Plan refers to a detailed plan which describes the various actions which need to be taken during critical situations or crisis.

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Crisis communication is an initiative which aims at protecting the reputation of the organization and maintaining its public image.

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A Crisis Management Team is formed to protect an organization against the adverse effects of crisis. Crisis Management team helps the organization to take the right step at the right time and help the organization overcome critical situations.

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Crisis causes major harm to the organization and poses a threat to its reputation and brand image. Let us go through various ways of managing stress during crisis.

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Crisis Management helps the employees as well as organization to cope with difficult times in the best possible way. Employees play an essential role in crisis management.

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This article examines the function of the corporate communications team during crises. The key themes in this article are that in our 24/7 always on culture, organizations have to react with speed and accuracy as well as a personal touch during crises so as to assure and reassure all stakeholders about the steps being taken to address the crisis as well as assuage them about their commitment to society.

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This article explains what the term Chain of Command means and how it originated in the Armed Forces and why it became popular with Corporates. Using real world examples, we show how it works and doesnt work in practice and the consequences for stakeholders when Crisis Leadership fails. We argue that Leadership is as old as humanity itself and hence, despite all our advances in technology, Chain of Command depends on human nature.

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