Are you planning to build a good customer base and improve your business? If your answer is YES, then this course is best suited for you. This course helps you to build good relationship with customers, retain customers and drive sales.
What does this course teach you?
Developing good relationships with customers that gives you best from the customers. It helps you to maximize opportunities with them. It is a proven process, and various tools and techniques are used in this course on how to build good customer relationship.
Course Content
Course Modules
-
Maximising Customer Relationship Introduction
03:13 -
Explain the Need of Relationship with Customers
05:50 -
Explain How to Build Relationships for Loyalty
10:57 -
Explain the Reasons for Low Customer Engagement
09:04 -
Explain Principles of Customer Relationships
02:06 -
Describe Importance of Knowing Your Consumers
05:32 -
Explain Importance of Value in Relationships
01:55 -
Explain Challenges of Relationship Building
01:55 -
Explain the Strategies for Building Relationships
10:13 -
Explain the Determinants of Customer Relationships
15:04 -
List Pitfalls to Avoid for Customer Relationships
06:02
A course by
Student Ratings & Reviews
No Review Yet
Lessons:
