Characteristics of Engaged Workforce
April 3, 2025
The level of employee engagement can be measured by the willingness and ability of employees to contribute to the success of their organisation. It is their discretionary effort which is an essential element for the good health and well being of a company. A highly engaged workforce shows the high level of engagement in their…
Introduction We often hear the term employee engagement being spoken about in various contexts. We are often told by management experts that engaged employees are a source of sustainable competitive advantage. During earlier periods of organizational theory and practice, it was common for the HR (Human Resources) function to take care of administrative aspects such…
History records how Alexander was able to march on and conquer hitherto unknown lands due his valour and his motivated troops. However, the same history also records, how dissent amongst his troops towards the latter part of his career, cut short his ambitions of supremacy in Asia. Alexander started hiring more outsiders, laying off his…
A major percentage of employees find their work boring. Ask HR managers about employee engagement and they have only one answer: it is the biggest challenge that we are facing today.
Days of huge increase in wages or salaries even in highly productive organisations have gone. It is unable to retain employees within the organisation for long.
Due to this, the HR managers had to come up with other motivators such as offsite parties and picnics, cricket or football matches on anniversaries and birthdays, cultural festivals, painting and quiz competitions, creches for the children of employees, Friday bashes, movie tickets and discount shopping coupons and many more.
Google, the most famous and successful technology firm provide free, healthy and well prepared food to their employees.
The company appoints well qualified and experienced chefs so that their employees can relish awesome food at work. This is one of the strategies to make employees feel happy at work; however, it alone can’t retain employees for long.
There have to be something else that can motivate people to being involved enthusiastically in their work. They must have an emotional attachment with their job and company.
Beyond all the above mentioned popular techniques, there are other things that play an important role in enhancing the engagement levels of employees. The proposed 3 C’s of employee engagement are career, competence and care.
An organisation can provide its employees with opportunities to grow professionally through job rotations, indulging them in significant tasks, challenging assignments and promotions.
They should also be given a specific level of authority and autonomy to take their decisions on their own. The organisations prepare an entirely new breed of employees if they genuinely invest in developing the careers of their people.
Most employees after spending a few months look for competence-boosting opportunities with the organisation so that they can grow and move to the next level of their careers.
While the career focuses on the actual growth in terms of designation, wages and perks and authority, competence is the ability to grow utilizing the opportunities.
The managers need to be empathetic and sensitive towards people and understand their personal problems.
Showing small day-to-day caring gestures towards employees make them feel that they belong to the organisation and organisation belongs to them.
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