Characteristics of Engaged Workforce
February 12, 2025
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An organisation is a collection of individuals who come together and work towards the realisation of a common objective. Larger the number of people working together, larger is the size of the organisation and vice-versa. However, for an organisation to flourish it is important for the employees to operate at their full potential, which unfortunately is not the case in most of the organisations.
Not all employees in the organisation work utilising their full potential. There may be many reasons responsible for the same. They may not associate with the goal of the company, they may have problem with their team, the boss or the subordinate or it may be a general problem of attitude. This fact necessitated the classification of the people into three categories - engaged, not engaged and actively disengaged.
Although there are other classifications also, but this one is based upon the level of commitment or engagement of employees. A brief description about the three is given below:
In a research conducted by Gallup, it was found out that 16% of the people working in organisations are actively disengaged, 28% are engaged and almost 56% are not engaged. Although these statistics cannot be generalised, but they hold true for majority of the cases and there may be deviation of 5% here and there for each category and not more.
The research therefore points out that people who are engaged are more efficient and deliver results optimally. They have a better understanding of the business, more client focussed and committed to make it big with the organisation they work for.
Within an organisation the percentage of people in these three brackets can help determine the health of the company. For example, greater percentage of actively disengaged employees connotes into even greater losses in productivity, erosion of employee morale and reduction in the bottom line.
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