The Importance of Infrastructure Sector
An economy consists of many sectors. However, infrastructure is known to be the backbone of any economy. Roads, railways, electricity, and banking services are the very bedrock on which the modern economy grows. Until and unless a nation has robust infrastructure, any other industry will find it difficult to grow and prosper. In this article, […]
Handling the Dreamers Crisis
The United States Senate has been polarized on the issue of dreamers. “Dreamers” is a nickname given to the children who entered the United States illegally with their parents or with other adults. In some cases, these kids were smuggled into the United States. However, over 800,000 of these dreamers have now grown up to […]
Process Design and Analysis
Introduction The objective of organization is to provide service and product, which satisfy customer and create value for them. A product and service designed is based on the customer feedback and requirement of the market. Process design is where the product is broken down into parts, which further can be helpful in the actual manufacturing […]
Marketing Channel Systems – Meaning and Important Concepts
Introduction The last two decades have changed the way business is getting conducted. Some businesses are still using traditional channel systems but advent of the Internet has revolutionized distribution channels. Companies are changing business models to leverage Internet advantage. With open proliferation of information, customer expectations are reaching new heights. Companies need to figure out […]
Business Process Management – Meaning and Important Concepts
The Wealth of Nations by Adam Smith is perhaps one of the most influential books on Economics in all history. However, not many people know that it is in this book that the idea of improving processes to increase productivity and therefore profit was born. Although Adam Smith called it “division of labor” and not […]
The next step in the Six Sigma journey is to have a clearly defined problem statement that will guide the team throughout the execution of the project. Here are a few tips which give us an insight into how a project problem statement must be developed.
As per a layman’s definition a problem is a difference between the expected state of affairs and the actual state of affairs. In organizations problems can come in many forms and can have many causes. In fact most of the times problems are hidden and what we think of as problems are only symptoms of the problem.
While it may sound fairly simple that there is a business problem that needs to be solved, in reality it is not so. This is because business problems have various dimensions and people tend to interpret some of these dimensions separately. The common problems that occur because the problem was not accurately understood in the first place are as follows:
To prevent this problem from happening, a regular problem must be converted to a Six Sigma Problem. The Six Sigma Problem, like the regular problem is a difference between the desired and actual state of affairs. However, it answers some questions explicitly and leaves no room for ambiguity. The questions that are normally answered are as follows:
This Six Sigma problem provides a concrete goal statement to the project execution team that can be worked upon. An example will make the contrast between a normal problem and a six sigma defined problem statement more clear.
Normal Problem: Employees usually turn in late to work causing loss in productivity.
Six Sigma Problem: At the New Jersey factory, 45% of the employees report to work within 15 minutes after the time that they were supposed to report to during the beginning of the shift causing a fall in daily productivity by 5%.
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