Customers want value, quality, fast delivery, and a dozen other things right now; you’re the one who needs to be able to sell to them while also managing expectations. Anyone can make a sale by promising the world, but all that does is ruin your reputation when expectations aren’t met. What you need is a more strategic approach based on a powerful sales framework:
– Learn how to build a rapport with every caller from the moment they pick up
– Create a smooth, easy-listening style that never makes people feel rushed
– Effortlessly handle objections in a way that shows you’re helpful and in control
– Refocus your efforts on callers who are easiest to convert and achieve so much more
Course Content
Course Modules
-
Introduction Telesales Skills
03:36 -
Describe a Customer Focused Telesales Person
01:46 -
Explain the Techniques for Effective Telesales
05:28 -
Explain What Not to Do for TeleSales Success
06:20 -
Explain the Delivery of the Telesales Pitch
02:00 -
List the Dos and Donts for Telesales Communication
01:20 -
Describe Communication Barriers in Telesales
13:06 -
Explain Steps for Building Rapport in Telesales
01:02 -
Explain Steps for Handling Objections to Buying
04:41 -
Explain the Challenges in Telesales
02:00 -
List the Tips for Effective Telesales Calls
04:42
A course by
Student Ratings & Reviews
No Review Yet
Lessons:
