Curious Observation – First Step in Decision Making Process
February 12, 2025
The Advocacy versus the Activist Role Non-profits around the world typically are divided into those that undertake grassroots activism and those that advocate ideological positions and those that combine these two aspects to work for the betterment of society. This means that many nonprofits like the Red Cross and Oxfam are activist and advocacy oriented […]
Time Management plays an essential role in corporates and helps employees to finish off assignments on time. Doing the right thing at the right time is called Time Management. It is essential for an individual to value time as time once lost never comes back, no matter how much money you spend. An individual who […]
High-performance teams comprise of a group of people having complementary skills which are aligned with the objective of fulfilling a common purpose by following a collaborative approach and encouraging an environment of innovation. Several studies and research on the connection between leadership and the success or failure of high-performance teams reveal that the quality of […]
Public administration is like any other administration which is carried out in public interest. Before we dwell deeper into understanding public administration it would be beneficial to try and see how different authors have tried to define what administration is. Marx defines administration as – Administration is determined action taken in pursuit of a conscious […]
Successful leaders must have certain exceptional traits which serve as the pillars of the foundation of successful leadership. Effective leaders should have enabling capabilities, must be able to share the common vision, are supposed to be deft in challenging the existing system/processes, should have encouraging qualities and be able to model behaviour. Inspirational Leaders as […]
In many organizations, it is often the practice to give autonomy to many teams and let them take the decisions that affect their day to day affairs as well as some strategic issues. These are the so-called self-directed teams that exist in all organizations where the managers of these teams take the decisions regarding the management of the team with greater autonomy than the other teams.
These self-directed teams are liked by many managers since there is greater freedom and greater say over their affairs and the rank and file employees also like these teams because it gives them greater control over their work. However, senior management in most cases does not like to cede autonomy and hence there is often a tussle going on between senior management and middle management as far as these self-directed teams and their functioning goes.
The previous articles have discussed how many transnational corporations cede autonomy to regional and divisional heads and let them run their regions or divisions as they see fit. It is the case that within these divisions and regions there is often the tendency to not pass the autonomy down the ranks and instead be as authoritarian as possible. This is indeed a travesty but something which happens in practice in many organizations.
The standard defense that the senior managers in these divisions and regions offer is that the passing down of the autonomy to the rank and file might not be practically possible given the lack of strategic focus and direction that individual teams have which makes them take orders instead of deciding for themselves.
Of course, the intra-organizational tussles that go on between the senior management and the rank and file employees along with the middle managers might make for interesting gossip but in reality these tussles have negative effects on the organizational fabric.
Hence, a possible solution to this issue would be to ensure that sufficient autonomy is ceded to the middle managers without compromising on the strategic imperatives. This can be done if the decision making is decentralized in some functions like HR, Admin, Finance, Operations and Project Management and Project Delivery and at the same time retain control over the overall strategic direction and focus that the company must take.
Though this solution might sound simplistic, in reality this is something that has been actualized in many organizations especially in Fidelity and Unilever where functional and divisional heads as well as regional heads take decisions regarding these activities without interference from the higher ups.
Though there are bound to be some issues that crop up from time to time because of this arrangement, there are some positive benefits to this arrangement. These benefits are to do with the way in which the regional and divisional autonomy manifests in better decisions made about the day to day operations based on local conditions instead of centralized decision making that is top down and done without knowledge of ground realities.
In conclusion, decision making in self-directed teams must be encouraged without ceding complete control over the larger areas of policy and strategy. This can be actualized with some deft planning of the organizational structure and reorienting the organizational culture.
Your email address will not be published. Required fields are marked *