- Management Basics
- Management Functions
- Organizational Behaviour
- Marketing
- People Management
- Personnel Management
- Human Resource Management
- Human Resource Development
- Compensation Management
- Job Analysis & Design
- Performance Management
- Rewards Management
- Competency Based Assessment
- Employee Development
- Training & Development
- Participative Management
- Employee Relationship Management
- Career Development
- Talent Management
- Human Capital Management
- Knowing Your Employees
- Relationship Building
- Employee Behaviour
- Workplace Efficiency
- Employee Engagement
- Knowledge Management
- Employee Retention
- Social Entrepreneurship
- Youth Entrepreneurship
- Operations
- Supply Chain Management
- Inventory Management
- Enterprise Resource Planning - I
- Enterprise Resource Planning - II
- Business Process Management
- Globalization
- International Business
- Business Process Outsourcing
- Disaster Recovery Management
- Business Continuity Management
- Project Management
- Production & Operations Management
- Management Information System
- Database Management System
- Business Process Improvement
- Total Quality Management
- Six Sigma - Introduction
- Six Sigma - Define Phase
- Six Sigma - Measure Phase
- Six Sigma - Analyze Phase
- Six Sigma - Control Phase
- Six Sigma - Team
- Import & Export Management
- Finance
- Economics
Finished Goods Supply Chain
Finished Goods supply chains are very dynamic and are the backbone of a good sales organization. A number of departments are responsible to work in coordination and seamlessly to ensure Finished Goods reach the markets and the customers. Logistics and supply chain departments have to work in tandem with or aim to be ahead of Marketing and Sales and ensure that when a product is announced for sale by marketing, the products are made available at all nook and corner of the city, state and country. A situation where the customer goes to a sales counter to place an order and the product is not available cannot and should never happen as a rule. Taking customer as the starting point, let us trace back the journey of finished goods and the functions. While Marketing departments work on marketing and advertising the product and are focused on reaching out to the customer to sell a product to him, Whenever a customer places an order, further coordination and deliveries are managed by order fulfillment teams which are responsible for sales order processing who place orders on the distribution centers on the backend to pull materials for forward stocking points or to effect deliveries to the customers. Customer Fulfillment teams are the internal customers to the FG Logistics team. Logistics team is the department which is responsible for stocks and FG inventory held in the pipeline across multiple networks of distribution centers and the inventory in pipeline in various transit points. In other words, Logistics teams own the inventory from the point they leave the plant until delivery is effected to the customer who may be a distributor, retailer or end user as the case may be. Logistics teams comprise of multiple competency centers including inventory planners, freight managers responsible for transportation leg and warehousing operations experts who are responsible for the inventory and warehousing operations including documentation control and statutory process compliance. Logistics teams work in close co-ordination with finance teams, the procurement team, plants and manage operations through a chain of third party service providers who actually run the operations of inventory handling and distribution. Logistics is never an event free operation. While multi tier third party service providers are handling the cargo across various borders, locations each with its own unique local situations, there are very many additional vagaries of nature and events that can keep disrupting the smooth flow of supplies and the situation is every dynamic. Managing multiple product lines, and vast distribution networks coupled with managing third party partners calls for the Logistics Managers and Supply Chain Managers to be always thinking on their feet and constantly innovating new processes and finding new ways to keep operations happening smoothly.
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