Lockbox Service Provided by Banks
What is a Lockbox ?
Lockbox is an additional service provided by banks in the United States. This service allows companies to drastically cut short or even eliminate the tasks that need to be performed by accounts receivables departments.
The logic behind the lockbox system emanates from the concept of economies of scale. When every customer processes their own accounts receivables, it becomes an expensive and time-consuming affair for each of them. Instead, the bank could just set up a massive accounts receivables department that works on behalf of all their customers and passes on the benefits of economies of scale for a fee! Hence, the lockbox system came into existence.
The lockbox is a mailing address provided by the bank to their customers. The customers can then tell their own customers to send their checks to this mailing address. These lockboxes can be placed in such a way that the postage time is also reduced to a minimum.
There are various kinds of lockbox services that are offered by banks in the United States. The correct service to choose depends on the scale of the business and the desired turnaround time for payment processing. For instance, some lockbox services are fully automated, and lead to the funds being credited to the companies account almost instantaneously. If the scale of business is not large enough or the payments need not be processed so quickly then, customers can opt for less expensive but less efficient services where manual intervention is required.
The banks service these lockboxes periodically. They process all the checks that have been received in the mail and send scanned copies of the checks as well as the remittance advice back to the customers so that the accounts can be closed. Also, the banks can simply send information only items like account statements and remittance advice to customers in the form of an electronic image.
The banks charge a periodic fee for providing and servicing a lockbox. On top of that, they also charge for every payment that they process. Hence, the lockbox system generates a stable revenue stream for the banks making it a lucrative business for them.
The banks customers also benefit in multiple ways from this lockbox arrangement. The benefits derived are as follows:
Advantages of Using a Lockbox
Almost all large companies in the United States use the lockbox system. This service has also become popular amongst the medium scale enterprises. It is only the small scale businesses that still prefer to manage their own receivables. Hopefully, soon banks will be able to provide a lockbox solution to them as well!

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