How Reinsurance Premiums are Calculated?
The pricing of reinsurance policies i.e. the calculation of reinsurance premiums is a very complicated topic. The process is quite detailed and involves deep statistical analysis of huge volumes of data. The quality and quantity of this statistical data are very important for the reinsurers to ensure that they have determined the correct premium. Incomplete […]
Managing Conflict in Interpersonal Relationship at Workplace
When two individuals have different opinions and neither of the two is willing to compromise, conflict arises. A state of disagreement among individuals is called as conflict. Conflict arises at workplace when employees find it difficult to reach to mutually acceptable solutions and fight over petty issues. Differences in attitude, mindsets and perceptions give rise […]
Non Verbal Communication – Actions Speak Louder than Words
Scenario 1 – You are sitting in front of an interview panel with arms crossed. So far you have not been asked a single question, however, your crossed arms have spoken louder than the words. Tip 1 – Never keep your arms crossed especially during formal one-on-one meetings. It suggests you are not open to […]
Team Development – Meaning, Stages and Forming an Effective Team
Teams are becoming a key tool for organizing work in today’s corporate world. Teams have the potential to immediately amass, organize, relocate, and disperse. But, teams are an effective tool of employee motivation. It is essential to consider the fact that teams develop and get mature over a period of time. Team development creates a […]
Clarity of roles within a team
A major characteristic of effective teams is clear expectations about the roles played by each team member. In such a team, action is taken and clear assignments are made. These roles are duly accepted as well as carried out. Work needs to be distributed fairly among team members, as per each person’s skill and capability. […]
In many organizations, it is often the practice to give autonomy to many teams and let them take the decisions that affect their day to day affairs as well as some strategic issues. These are the so-called self-directed teams that exist in all organizations where the managers of these teams take the decisions regarding the management of the team with greater autonomy than the other teams.
These self-directed teams are liked by many managers since there is greater freedom and greater say over their affairs and the rank and file employees also like these teams because it gives them greater control over their work. However, senior management in most cases does not like to cede autonomy and hence there is often a tussle going on between senior management and middle management as far as these self-directed teams and their functioning goes.
The previous articles have discussed how many transnational corporations cede autonomy to regional and divisional heads and let them run their regions or divisions as they see fit. It is the case that within these divisions and regions there is often the tendency to not pass the autonomy down the ranks and instead be as authoritarian as possible. This is indeed a travesty but something which happens in practice in many organizations.
The standard defense that the senior managers in these divisions and regions offer is that the passing down of the autonomy to the rank and file might not be practically possible given the lack of strategic focus and direction that individual teams have which makes them take orders instead of deciding for themselves.
Of course, the intra-organizational tussles that go on between the senior management and the rank and file employees along with the middle managers might make for interesting gossip but in reality these tussles have negative effects on the organizational fabric.
Hence, a possible solution to this issue would be to ensure that sufficient autonomy is ceded to the middle managers without compromising on the strategic imperatives. This can be done if the decision making is decentralized in some functions like HR, Admin, Finance, Operations and Project Management and Project Delivery and at the same time retain control over the overall strategic direction and focus that the company must take.
Though this solution might sound simplistic, in reality this is something that has been actualized in many organizations especially in Fidelity and Unilever where functional and divisional heads as well as regional heads take decisions regarding these activities without interference from the higher ups.
Though there are bound to be some issues that crop up from time to time because of this arrangement, there are some positive benefits to this arrangement. These benefits are to do with the way in which the regional and divisional autonomy manifests in better decisions made about the day to day operations based on local conditions instead of centralized decision making that is top down and done without knowledge of ground realities.
In conclusion, decision making in self-directed teams must be encouraged without ceding complete control over the larger areas of policy and strategy. This can be actualized with some deft planning of the organizational structure and reorienting the organizational culture.
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