Articles on Business Process Outsourcing

Articles on Business Process Outsourcing

• What is Business Process Outsourcing? – Meaning and Important Concepts

  In recent years, the term Business Process Outsourcing or BPO has gained prominence and the trend of outsourcing back office...

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• Challenges Faced by BPO Firms in India

  It is a fact that India has been at the forefront of the BPO/Services revolution and its firms have garnered...

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• BPO and the Global Economy – The Powershift to the East

  In recent years, the BPO phenomenon has accompanied the increasing globalization of the world economy and has spawned a shift...

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• Benefits of BPO to the Target Countries

  In previous articles we have seen how the BPO phenomenon benefits the Western countries (US, Europe etc) by slashing the...

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• Disadvantages of the BPO Phenomenon

  In previous articles, we looked at the humungous benefits that the BPO phenomenon brings to the economies of the host...

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• Effect of Domestic Politics on Business Process Outsourcing (BPO)

  In previous articles, we talked about how the ongoing global economic crisis coupled with domestic pressures affect the outsourcing of...

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• The Drivers of the BPO Phenomenon: Globalization, Economics and Geopolitics

  The main drivers of the BPO phenomenon are globalization, economics and geopolitics. To elucidate, ever since the global economy started...

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• BPO and the Transformation of Process Work

  In previous articles in this module, we have discussed how the BPO sector has evolved and some future directions for...

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• How Not to Put All Eggs in One Basket – De-Risking Strategies for Outsourcers

  What is De-Risking ? Outsourcing is a process that involves selection of vendors who would then do the necessary work...

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